

Nothing is more frustrating than watching a company whose products you love to use, seemingly ignore your complaints when something isn’t working as it should, I mean, why should they? They already have your money, so go kick a rock or something, right? Are you serious? All you have to do is own a pair of headphones, plug them in and restart your computer! It’s been over two years! Months ago, I talked to support and was told that they were unable to consistently reproduce the issue.

And ever since, all people have gotten from you guys is “ the issue has been escalated to software team blah blah blah…check tech blog for updates” and funny enough, it’s the same thing I was told too. Where users have to unplug and replug their DACs in order for Gamedac Game to be recognized at Windows startup. Vocal tracks can suffer a little more notably, though-for instance in Falling Apart by Wilco, where Jeff Tweedy’s voice routinely gets a little lost in the guitar and bass.I’m sure you guys are aware of the bug that has plagued the Arctis pro + Gamedac headphones since some 2 or so years ago right? During louder parts of the song, the dueling guitar parts sound a lot less distinct from each other. In Playing God by Polyphia, the whistling that comes in during the song’s bridge is very hard to hear amidst the crush of the bass guitar.

Music sounds mostly fine coming through the SteelSeries Arctis Nova 7, but that bass emphasis can get in the way of some music’s subtler details. However, while bass and midrange sound have some definite foibles, the high range frequency response is considerably wonkier, with a huge dip at 5kHz and a big over-emphasis at 7kHz. While the sub-bass is nicely emphasized, the bass comes through up to around 5dB louder than we generally like to see between 100-200Hz, and there’s a pretty significant dip around 400Hz. The SteelSeries Arctis Nova 7 features audio output pretty close to our in-house target, with a handful of notable deviations.
